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LOCAL: (817) 819-7784
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Christmas

Can I pick-up the Christmas flowers I ordered online?

Flowers By Rachel offers both store pickup and delivery. If you would prefer to pick up your Christmas order, just give us a call at (817) 819-7784 and let us know. If you would like your order delivered, you will be able to enter the address and additional delivery details during the online ordering process. If you have any additional questions, please feel free to reach out and one of our associates will gladly assist you.

Can I request a flower substitution in my Christmas arrangement?

At Flowers By Rachel, we would be happy to provide the flowers or color of flowers you would like. Please feel free to contact us (817) 819-7784 with further information regarding your request. We can discuss your options in regards to our flower and flower color availability. To secure your preferences or arrangement selection, we advise placing your order as early as possible. During the Christmas season, flower varieties may occasionally run out of stock, and we may have to wait for a delivery truck. If your flowers of choice are available, we would be glad to provide you with that personalization.

Will my flowers be delivered even if no one is home?

Before you place your order online, we recommend that you provide our delivery drivers with additional information if you are aware that you or the one receiving the flowers will not be present. You will be able to select a date of delivery that is best for you. If something changes concerning your delivery needs, please give us a call (817) 819-7784 and we can work together on a plan to ensure your delivery.

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Valentine's Day

Can I pick-up the Valentine's Day flowers I ordered online?

Absolutely! Some customers enjoy picking up their flowers to avoid a delivery fee or to hand-deliver their gift themselves. It is up to you if you would like your flowers delivered to a specific address. Do whatever you find convenient for you. We enjoy getting to meet and greet our customers when they walk into Flowers By Rachel. While you are in the shop, you can always feel free to ask us any questions you may have or inquire about future arrangements.

Can I request a flower substitution in my Valentine’s Day arrangement?

Flowers By Rachel would love to provide you with the flowers you desire. If you are interested in customizing or substituting specific flowers or flower colors in your arrangement, please contact us to provide more details concerning your request. Oftentimes, during this special occasion, various flower types can go out of stock and we will be waiting for our delivery truck. If your flowers of choice are available, we would be glad to provide you with that personalization. During high order volume holidays, we encourage you to place your order in advance or as soon as possible to secure your specific arrangement or requests.

Will my flowers be delivered even if no one is home?

When you place your order with Flowers By Rachel, you have the ability to provide instructions for our delivery drivers. Select a date of delivery that is best for you. If something changes concerning your delivery needs, please reach out to us and we can work with you to set up a better time or day to deliver your flowers.

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Mother's Day

Where is Flowers By Rachel located and what are your shop hours?

Flowers By Rachel is located in Azle, TX.

Monday:09:00 - 16:30
Tuesday:09:00 - 16:30
Wednesday:09:00 - 16:30
Thursday:09:00 - 16:30
Friday:09:00 - 16:30
Saturday:Closed
Sunday:Closed

Your order will be delivered by 4:30PM (7PM Holidays) Due to global product shortages subs for flowers and containers maybe needed.

I have a few questions, how can I contact Flowers By Rachel?

If you have questions regarding the details of your order, delivery, or other needs, please feel free to contact Flowers By Rachel at (817) 819-7784. Our associates would be happy to assist you.

Schedule delivery now so you don't have to worry later.

It is to your advantage to place your order in advance. Select the flowers you love and set the delivery date in advance to ensure you can get your mother’s special flowers. During Mother’s Day, we receive a high volume of flower orders.

When you place an order too late and too close to Mother’s Day, you risk having to select a different product or making flower substitutions. This is due to flower supplies running low with many orders to fill. Waiting upon supply trucks after our supplies have dwindled can also be unpredictable.

Secure your flowers and order delivery date by skipping the stress and ordering in advance.